Shared Services
Our Shared Services solutions help you centralise and optimise support functions to achieve cost savings and operational efficiencies. By standardising processes and leveraging technology, we enable consistent service delivery and scalability across your organisation.
Shared Services/Global Capability Centres Strategy & Design
Design GCC strategy for cost savings, enhance control and improve service quality.
We work with you to develop a strategic roadmap for implementing shared services across various functions such as finance, HR, IT, procurement, or customer service. This involves assessing current processes, defining the scope of services, selecting the appropriate operating model (e.g., centralised, decentralised, hybrid), and identifying location options (onshore, nearshore, offshore).
“Adopting a shared services model is not just an operational change but a strategic one, requiring alignment and buy-in across all levels of the organisation.”
Shared Services/Global Capability Centres Implementation
Transition to Shared Services model and gain access to global talent allowing scale, arbitrage and effective controls.
Reduce redundancies and enable consistent service delivery through standardised processes across departments and locations to improve efficiency. We support the entire implementation lifecycle from planning to program management to transition, providing incubation spaces and serviced offices in global locations to start small and grow scale.
"Shared services can act as a catalyst for innovation, providing the agility needed to respond swiftly to changing market conditions."
Centres of Excellence
Foster a culture of excellence and knowledge sharing.
We help you set up Centres of Excellence to drive continuous improvement and innovation within your shared services. This includes defining the CoE’s mission, structure, and governance; identifying key focus areas; and establishing performance metrics. We also provide training and knowledge transfer to build internal capabilities.
“Implementing shared services requires a cultural shift—from operating in silos to embracing a collaborative, enterprise-wide approach.”
Schedule a consultation
Schedule a consultation with one of our Senior Advisors who can advise on specific challenges.
Contact Us
Address
470 St Kilda Road
Melbourne 3004
Contact
+61 468 81 KNOX (5 669)